Great vacancy Connecting Community Coordinator - HMP Holme House hiring now

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We are committed to reducing deprivation and exclusion and to improving people’s well-being. Humankind is a national charity with over 1,200 staff and around 100 volunteers providing services for over 76,000 people. We are proud to hold the Investors in People Gold award which reflects that value our staff have and the support we provide.

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Job Details: Connecting Community Coordinator - HMP Holme House

Full details of the job.

Connecting Community Coordinator - HMP Holme House
Monday to Friday
TS18 2QU
United Kingdom
HMP Holme House - Stockton TS18 2QU
Reconnected to Health is the North East Prison’s Integrated Healthcare Service.  The service is led by Spectrum Community Health CIC and delivered in partnership with Humankind and Tees, Esk and Wear Valleys NHS Foundation Trust.   Humankind delivers the non-clinical Drug and Alcohol Recovery element of the service promoting opportunities and supporting best possible outcomes for individuals, their families and communities across North East prisons.
This role is to work as part of a team to promote positive and sustainable connections for service users within their local communities, building recovery capital and assets.
To support service users moving towards release from custody by working in partnership with stakeholders behind, across and through the gate to promote access to opportunities and assets.
Working to ensure effective delivery of collaborative care and improving outcomes within the wider Reconnected to Health service model.
Applications are subject to successful full prison clearance including CTC (Counter Terrorism Check).

Main duties and responsibilities:
  • Manage a caseload of service users identified as benefiting from additional co-ordination support in preparation for and immediately following release from prison, liaising closely with partners within both Reconnected to Health and community agencies, as well as family members and significant others when appropriate.
  • Work in partnership with service users, recovery co-ordinators and Reconnected to Health colleagues to identify recovery capital and assets built during custody and practical ways in which these can be connected, protected and further developed during transition back to local communities.
  • Co-produce recovery plans with service users, loved ones and key partners that capture individual strengths, needs, sources of support and required activities, providing a structured plan for release that promotes positive outcomes and sustainable connections.
  • Facilitate service user access to a wide range of assets and resources to increase recovery and social capital, supporting service users and their loved ones to achieve and sustain connections following release. This will include mainstream assets and resources not associated with substance use and treatment services.
  • To exercise excellent communication skills and therapeutic skills when dealing with service users, carers/families and partner agencies.
  • To work closely and collaboratively within the multi-disciplinary team across the Reconnected to Health partnership and externally, providing advice and information to managers and other colleagues, through attendance at reviews, team meetings and via telephone conversations and MIS information.
  • To develop and nurture effective partnership working with a wide range of community stakeholders (statutory and voluntary) to promote connections and understanding of opportunities available for service users, as well as promoting understanding of recovery and prisons.
  • To promote effective information sharing between key stakeholders including Prison Offender Management, NPS, Community Rehabilitation Companies, community services and all relevant parties ensuring risk is appropriately identified and managed enabling collaborative support.
  • To be a named contact for a designated community drug and alcohol recovery service within the North East, building a positive relationship and utilising this to build an understanding and directory of services and opportunities available. This information will be shared across the Reconnected to Health partnership team.
  • To develop a detailed knowledge of mutual aid, peer led and mentoring/volunteer opportunities within the same designated local area, ensuring this information is shared across Reconnected to Health and opportunities are connected to activity and engagement within custody.
  • To improve outcomes for children and families of service users by reducing the impact of drug and alcohol related harm on family life and promote positive family involvement in recovery.
  • To lead effective case management for allocated service users, including on-going processes such as risk assessments, risk management plans and safeguarding assessments and plans.
  • To promote and enable engagement with the full range of health and wellbeing opportunities within Reconnected to Health, in particular in relation to mental health, smoking cessation, pain management and blood borne virus testing, treatment and vaccination. These same key areas of health and wellbeing will be incorporated into plans for after release.
  • To promote visible recovery across the service and ensure peer support opportunities are relevant and accessible for all service users.
Key Duties:
  • Comply with all monitoring and evaluation systems, collecting and monitoring information as appropriate and provide reports when required, actively contributing to the service achieving successful service user outcomes.
  • Maintain accurate, up to date records and work in accordance with organisational guidelines and procedures.
  • Strive to reduce substance related harm to individuals and the wider community.
  • Comply with all aspects of Humankind’s Code of Conduct and adhere at all times to national/local and Humankind safeguarding policies.
  • Comply with all Prison Service requirements including safe systems of work, Prison Service orders and instructions, identified training and security procedures.
  • Provide information in accordance with Humankind’s confidentiality policy to the wider team supporting service users ensuring a holistic recovery approach.
  • Uphold data protection legislation, including both local and formally agreed information sharing protocols and service user confidentiality agreements.
  • Actively participate in supervision and provide evidence of achieving performance targets alongside other supervision requirements as detailed within Humankind’s supervision policy.
  • Seek to improve personal performance, contribution, knowledge and skills.
  • Participate in appraisal and learning and development processes.
  • Recognise personal and professional boundaries and work within Humankind’s clinical governance framework at all times.
  • The post holder will be required to work flexibly across operational sites and within an agreed number of hours to maintain appropriate service provision. This will include evening and weekend working.
  • Provide a full range of service interventions in an outreach and in-reach capacity including satellite offices and partnership co-location venues with other organisations.
  • Contribute to maintaining safe systems of work and a safe environment.
  • Comply with all relevant policies and procedures.
  • To report all problems and incidents to a senior Humankind Manager at the earliest opportunity.
  • Undertake other duties appropriate to the grade and spirit of the post.
This job description is intended to provide a guide to the general duties and responsibilities of the post. It should not be regarded as a contractual document. It will be reviewed regularly and may be varied at the discretion of Humankind.
Person Specification - Essential criteria:
  • NVQ Level 3 Health and Social Care or above or equivalent
  • Sound understanding and competence of interventions including brief interventions MI, PSIs, CBT and ITEP
  • Knowledge of the substance misuse field, models of recovery and issues relating to recovery planning
  • Sound understanding of community engagement and asset mapping/building approach
  • Understanding of best practice frameworks NICE, DOH, NTA, NMC, Care Quality Commission frameworks & Caldicott Standards
  • Ability to carry out assessment and recovery planning and risk management plans
  • Experience of delivering 1-1 and group therapeutic interventions
  • Ability to organise own workload in response to supervision
  • Ability to work as part of a team and on own initiative
  • Ability to write reports, case notes and complete any required monitoring returns
  • Ability to maintain and work within professional boundaries
  • Committed to the principles of equal opportunities and anti-discriminatory practice.
  • Knowledge of working within Safeguarding and Hidden Harm
  • Ability to commute
  • Ability to work flexibly including late nights and weekends
Person Specification - Desirable criteria:
  • Professional qualification e.g. substance misuse, addiction studies, counselling, housing, development, children and families, benefits/welfare advice
  • Experience of working with carers and families
Candidates will be recruited within the advertised range, please do not automatically expect initial recruitment to be at the top end, as this will depend on experience and enables progression in role through the Humankind development process.

Internal candidates at risk of redundancy will be prioritised for this vacancy therefore, we retain the right to withdraw the advert before the closing date.

The closing date for completed applications is 12 midnight on Sunday 11th April 2021 interviews to be held on 19th April 2021.

Please note that all communication regarding your application for this post will be sent to the email address you provide on your application form. We will contact shortlisted candidates by email to confirm the arrangements for interview. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk folder.

Due to the current restrictions as a result of the coronavirus pandemic, interviews will be via Microsoft Teams or Zoom.
Per Annum
Up to 32 days Annual Leave per year
Competitive company pension scheme with employer contributions
Life Assurance Scheme
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Eye Care Vouchers – Free eye-tests/discounts for VDU users
Employee Assistance Programme
Learning & Development opportunities
Enhanced Adult/Child Barred
11 Apr 2021

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