If you are passionate about supporting people to make positive sustained changes in their lives, this could be the role for you. The post holder will work both at the HAGA Alcohol Service, across the Haringey Treatment System, and in a range of voluntary and statutory services in the Borough. The post holder will demonstrate positive outcomes in terms of alcohol misuse reduction and other lifestyle improvements, working with service users, in groups and one-to-one, who have goals of reduction in drinking and those with goals for cessation of alcohol use. A focus on the needs of Older People experiencing alcohol related issues. Providing appropriate person centred care plans. The post holder will lead on delivering a group work programme using evidence-based interventions/treatment models alongside cognitive behavioural strategies such as motivational interviewing, goal setting, problem solving, and relapse prevention. One-to-one sessions alongside group facilitation will be delivered focused on: alcohol use, sustaining tenancy, harm minimization / abstinence and developing wider recovery capital.
Main duties and responsibilities:
To support service users to reduce and stop drinking through delivering evidence based group and 1: 1 interventions in a range of settings. To deliver outreach workshops and events in community locations with local agencies working with service users requiring alcohol treatment and raising alcohol awareness for both service users and staff. To ensure that the service works in collaboration and partnership within the local community for the effective support of service users by promoting the alcohol treatment service and being a resourceful point of contact. To prepare, deliver, and evaluate CBT/MI group sessions aimed at alcohol misuse, including content itself for review and updating. To support service users to achieve time-limited recovery support plan objectives through group work, 1:1 interventions and promoting peer support and mutual aid. Deliver alcohol-focused support sessions on one-to-one basis for hard-to-engage service users or as adjunct to their attendance at group sessions. To promote the completion of this phase of alcohol treatment; either reduction to within safe limits of abstinence. To document progress notes, on each group participant at the end of each session and provide necessary feedback to allocated key workers and line manager. To offer support and training to external services. Design, deliver and evaluate group work programmes aimed at recovery (harm reduction and abstinence).
To carry out assessments and advice and information to the public who attend during drop in hours. To carry out initial screening and triage assessment for new clients, and to follow up immediate risk/needs appropriately. To carry out in-depth strength based assessments, including assessment of physical and mental health needs, social and support issues. To provide crisis intervention and duty services on a rota basis, for clients whose Keyworker is not available. To provide harm reduction advice, information, and support with an emphasis on safer drug use, safer sex, HIV, Hepatitis A, B, and C and other blood borne infections. To carry out Dry Blood Spot testing for clients at risk from Hepatitis C, and to discuss and support service users with possible outcomes both before and after testing. To work closely with the Nursing Team and refer clients who test positive for BBVs. To manage a caseload, this may include service users with complex needs. In consultation with service users and the multi-disciplinary team, to develop flexible and realistic strengths-based recovery plans. To review care plans at agreed intervals, with the focus on service user input and participation, according to service policy. To provide one to one key working and care coordination with service users, ensuring that strength based assessment and care and recovery planning is conducted on an individual basis according to the specific needs of the service user. To employ a range of interventions with service users, including ITEP, Motivational Interviewing, Level 1CBT-based Brief Solution Focused Therapy. To be fully familiar with treatment tools, including any tools that measure the cycle of change and the phasing and layering of treatment, to use in key working sessions and in supervision, and to be able to provide training on such tools. To provide information about, signpost to and facilitate access to Recovery focussed activities such as Mutual Aid, Peer Support, ETE, etc. To work with other team members to plan, facilitate and evaluate a comprehensive group work programme, including relapse prevention, harm reduction, SMART Recovery, Open Groups. To be flexible and able to deliver interventions in any of the treatment pathways dependent on the needs of the service To follow local Safeguarding procedures in order to promote the safety and wellbeing of children and vulnerable adults. Make referral and provide joint working to MASH, Early Help and Insight Platform teams and provide effective liaison, reports and communication. To support the production of reports necessary for social services, courts or other external organisations. To make home visits consistent with need and in line with Humankind policies. To support services users to become involved in local service user activities, planning and review of services. Where appropriate, to engage friends and family of the service user in their treatment, where explicit consent has been given. To supervise volunteers and peer mentors and encourage service users to take up peer mentoring and volunteering activities.
Recording, Monitoring, Evaluation
To enter new client information onto the Case Management System, ensuring it is accurate and complies with NDTMS requirements. To maintain clinical data entry to agreed standards at all times, including progress notes, risk assessments, care plans, safeguarding information, and inward/outward referrals. To achieve individual and service targets, reporting to supervision and team meetings. To ensure that all interventions are underpinned on sound theoretical methods to ensure that outcomes are measurable. To ensure that client confidentiality is maintained at all times and to adhere to the Data Protection Act. To adhere to the risk assessment, policy and procedure
Networking and Liaison
To work effectively with all partner agencies e.g. voluntary and statutory agencies such as Criminal Justice, Adult and Children Social Services Departments, Mental Health, GPs, MARAC, Housing etc. To attend and participate fully in all clients based meetings, business and external meetings when required, including Core Groups and Case Conferences as required. To develop a network of contacts with relevant agencies to promote service accessibility for the client group. To work as an effective member of the multidisciplinary team actively participating in team meetings, group supervision and clinical team meetings. To work effectively with the multidisciplinary team to achieve service objectives.
To maintain an awareness of and commitment to Local and National KPI’s affecting the services. To participate in the induction of new staff members as required. To act as mentor or supervise to non-nursing students, peer mentors and volunteers as required. To deliver in house and external information and training sessions. To attend statutory and other training identified through Personal Development Plan. To agree personal annual performance development plans. To keep up to date with new developments as appropriate to the post. To give feedback, either written or verbal of outside meetings/study days.
Decisions and Judgments
To make decisions based on effective communication and risk management. To seek management and clinical advice where necessary. To support the de-escalation of client incidents and in accordance with policies and practice should incidents occur. To act professionally in response to verbal and non-verbal aggression, and in accordance with policies and practice should this occur. To identify training needs and utilise supervision effectively. To be aware of and maintain professional boundaries at all times.
General duties and responsibilities
To maintain the building environment in line with health and safety requirements as well as ensuring that it is a positive physical environment that enhances the therapeutic atmosphere for other staff and service users. To ensure that the premises are safe and secure. To assist in the process of review. To attend supervision, appraisal and other meetings as directed by Line Manager. To treat all colleagues and service users with respect and dignity. To contribute to the strategic development of Humankind by identifying skill sharing opportunities, training provision, information exchange etc. To work within a team context, recognising the dynamics and responsibilities. To use IT equipment on a daily basis To attend training and meetings in different geographical areas from the service. To work flexible hours in line with service needs (i.e. evening and weekend as and when required) To participate in regular clinical and management supervision To adhere to Humankind and Policies and Procedures. To have an understanding of clinical governance and its implementation. To develop and maintain good working relationships with other team members, and staff in other agencies. To participate in clinical/service audits. To assist in the implementation of any audit/research findings that will enhance service delivery. To be involved in the development and implementation of policies and guidelines of good clinical practice. To undertake any task in line with role and responsibilities as directed by Line Manager.
To be familiar with, and to follow the Safeguarding Children and Adults at Risk Policy and Procedures within your service and report any concerns about a child’s wellbeing no matter how insignificant it may first appear to the nominated Safeguarding Lead.
Follow all information security policies, procedures and guidelines and ensure information security is considered in all aspects of your role. Key Relationships Listed below are the key people, organisations, and forums pertinent to role:
Team Members Line Manager Area Manager Senior Leadership Team Internal Departments e.g. HR, Finance, Training etc.
Substance Misuse Partner Agencies Commissioning Teams Local Authority departments as relevant Self-help groups Voluntary and statutory agencies such as Mental Health Services, GPs, Probation, Police, Primary and Secondary Healthcare Services, Children and Adult Social Care, Employment, Education and Training Agencies etc.
To attend and participate in regular clinical and management supervision as required. To reflect on practice and development needs and actively contribute to the supervision process. To take part in the annual appraisal process.
You will have responsibility for ensuring the services under your control meet the agreed organisational objectives. These include: Environmental Objectives – to reduce our environmental impact by taking practical action and promote energy saving initiatives. Equality & Diversity – to promote equality and diversity in employment and service provision and comply with our E&D policies and procedures. Health & Safety – to comply with all H&S policies and procedures. Learning & Development Requirements
The post holder is expected to have or to be working towards the following qualification(s):
Diploma Level 3 Health & Social Care with substance misuse units OR An appropriate professional qualification plus Diploma Level 3 Working with Substance Misuse Award. You are responsible for your Continuing Professional Development (CPD) by ensuring your management and treatment knowledge is kept up-to-date, e.g. through attending the training identified on your training plan and other learning events such as conferences etc. This job description is intended to provide a guide to the general duties and responsibilities of the post. It should not be regarded as a contractual document. It will be reviewed regularly and may be varied at the discretion of Humankind.
Person Specification – Essential criteria:
Extensive experience of working with people with alcohol problems including use of alcohol specific assessment tools, delivery of Extended Brief Interventions, and motivational interviewing skills. Undertake comprehensive assessment of need, identify risk and compile and risk management plan. Ability to compile a SMART care plan with goals to support recovery. Good working knowledge of the principle of harm minimisation and how it can successfully be used as an intervention. Experience in group work with this service user group. Design, facilitate and evaluate group work. IT Literate and able to effectively use email, Microsoft Word, databases. A good understanding of and the ability to identify and manage and oversee Safeguarding cases for both children and adults. A good understanding of diversity and equal opportunities and the ability to put this in to practice when managing a service.
Person Specification – Essential criteria:
Diploma Level 3 in Health & Social Care or equivalent qualification; or willingness, ability and commitment to achieve qualification Candidates will be recruited within the advertised range, please did not automatically expect initial recruitment to be at the top end, as this will depend on experience and enables progression in role through the Humankind development process . Internal candidates at risk of redundancy will be prioritised for this vacancy therefore, we retain the right to withdraw the advert before the closing date. Please note that all communication regarding your application for this post will be sent to the email address you provide on your application form. We will contact shortlisted candidates by email to confirm the arrangements for interview. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk folder. Due to the current restrictions as a result of the coronavirus pandemic, interviews will be via Microsoft Teams or Zoom.