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Job Details: Eastern European Alcohol Complex Needs Worker - HAGA, Haringey

Full details of the job.

Eastern European Alcohol Complex Needs Worker - HAGA, Haringey
Includes weekends & evenings
N15 6HR
United Kingdom
Seven Sisters Road - London N15 6HR
The opportunity has arisen for the position of worker in a well-known and respected service in Haringey, London. The role will work within a specialist multi-disciplinary team.
HAGA is an alcohol treatment service providing treatment programmes for the local communities and in Partnership with a range of statutory and voluntary sector services.
You will be fluent in both Polish and English, in both verbal and written forms. You will have of experience of undertaking substance misuse comprehensive assessments, identifying risk and developing risk management plans, compiling smart care plans and reviewing care and support and motivate  service users to realize their after care needs.
You will have experience and knowledge of Polish community and culture and the ability to produce culturally competent care and recovery planning.
You will work collaboratively, be flexible and able to use your own initiative within the HAGA Service.
You will have good motivational interviewing and interpersonal skills and experience of designing, facilitating and evaluating group work
You will be able to support/advice to people with alcohol problems and their friends and partners, and be able to work professionally and effectively with a wide range of service users and health care professionals.
This is a 22.5 hour per week role.

Main duties and responsibilities:
Work with the Polish and Eastern European Community:
  • To provide screening advice and information on alcohol misuse, healthy living and treatment options to people from Poland and Eastern Europe, using comprehensive forms of communication appropriate to the individual.
  • Ensure Polish, and Eastern European service users, where eligible, have access to the range of community and residential interventions that support their needs, through advocacy, partnership working and liaison.
  • To travel across Haringey and local Boroughs to make contact and build up relationship with Polish drinkers through regular and consistent contact episodes and interventions.
  • To work closely with staff in hospital, primarily A & E, to ensure Polish and Eastern European people with attending with alcohol related issues, are able to have their health needs dealt with appropriately.
  • To work with the various charitable groups that are offering support services to Polish and Eastern European people with alcohol related problems.
  • To support service users to reduce and stop drinking through delivering evidence based groups and 1 :1 interventions within structured alcohol support programmes.
  • To monitor improvement in outcomes including use of TOP and associated mental, physical and well being outcomes, and outcomes relating to housing.
  • To ensure that the service works in collaboration and partnership within the local community for the effective support of service users by promoting the alcohol treatment service and being a resourceful point of contact.
  • To prepare, deliver, and evaluate CBT/MI group sessions aimed at alcohol misuse, including content itself for review and updating.
  • To support service users to achieve time-limited recovery support plan objectives through group work, 1:1 interventions and promoting peer support and mutual aid.
  • Deliver alcohol-focused support sessions on one-to-one basis for hard-to-engage service users or as adjust to their attendance at group sessions.
  • To promote the completion of this phase of alcohol treatment, reduction to within safe limits of abstinence.
  • To document progress notes, on each group participant at the end of each session and provide necessary feedback to allocated key workers and line manager.
  • To offer support and training for those working with over 50’s.
Client Work
  • To carry out direct access duties, initial screening and triage assessment for new clients, and to follow up immediate risk/needs appropriately.
  • To carry out in-depth strength based assessments, including assessment of physical and mental health needs, social and support issues.
  • To provide crisis intervention and duty services on a rota basis, for clients whose Keyworker is not available.
  • To provide harm reduction advice, information, and support with an emphasis on safer drug use, safer sex, HIV, Hepatitis A, B, and C and other blood borne infections.
  • To carry out Dry Blood Spot testing for clients at risk from Hepatitis C, and to discuss and support service users with possible outcomes both before and after testing.
  • To work closely with the Nursing Team and refer clients who test positive for BBVs.
  • To manage a caseload, this may include service users with complex needs.
  • In consultation with service users and the multi-disciplinary team, to develop flexible and realistic strengths-based recovery plans.
  • To review care plans at agreed intervals, with the focus on service user input and participation, according to service policy.
  • To provide one to one keyworking and care coordination with service users, ensuring that strength based assessment and care and recovery planning is conducted on an individual basis according to the specific needs of the service user.
  • To employ a range of interventions with service users, including ITEP, Motivational Interviewing, Level 1CBT-based Brief Solution Focused Therapy.
  • To be fully familiar with treatment tools, including any tools that measure the cycle of change and the phasing and layering of treatment, to use in keyworking sessions and in supervision, and to be able to provide training on such tools.
  • To provide information about, signpost to and facilitate access to Recovery focussed activities such as Mutual Aid, Peer Support, ETE, etc.
  • To work with other team members to plan, facilitate and evaluate a comprehensive group work programme, including relapse prevention, harm reduction, SMART Recovery, Open Groups.
  • To be flexible and able to deliver interventions in any of the treatment pathways dependent on the needs of the service
  • To follow local Safeguarding procedures in order to promote the safety and well being of children and vulnerable adults.
  • To support the production of reports necessary for social services, courts or other external organisations.
  • To make home visits consistent with need and in line with Humankind policies.
  • To support services users to become involved in local service user activities, planning and review of services.
  • Where appropriate, to engage friends and family of the service user in their treatment, where explicit consent has been given.
  • To supervise volunteers and peer mentors and encourage service users to take up peer mentoring and volunteering activities.
Recording, Monitoring, Evaluation
  • To enter new client information onto the Case Management System, ensuring it is accurate and complies with NDTMS requirements.
  • To maintain clinical data entry to agreed standards at all times, including progress notes, risk assessments, care plans, safeguarding information, and inward/outward referrals.
  • To achieve individual and service targets, reporting to supervision and team meetings.
  • To ensure that all interventions are underpinned on sound theoretical methods to ensure that outcomes are measurable.
  • To ensure that client confidentiality is maintained at all times and to adhere to the Data Protection Act.
  • To adhere to the risk assessment, policy and procedure.
Networking and Liaison
  • To work effectively with all partner agencies e.g., voluntary and statutory agencies such as Criminal Justice, Adult and Children Social Services Departments, Mental Health, GPs, MARAC, Housing etc.
  • To attend and participate fully in all clients based meetings, business and external meetings when required, including Core Groups and Case Conferences as required.
  • To develop a network of contacts with relevant agencies to promote service accessibility for the client group.
  • To work as an effective member of the multidisciplinary team actively participating in team meetings, group supervision and clinical team meetings.
  • To work effectively with the multidisciplinary team to achieve service objectives.
This job description is intended to provide a guide to the general duties and responsibilities of the post. It should not be regarded as a contractual document. It will be reviewed regularly and may be varied at the discretion of Humankind

Person Specification - Essential criteria:
  • Diploma Level 3 in Health & Social Care or equivalent qualification; or willingness, ability and commitment to achieve qualification
  • Extensive experience of working with people with alcohol problems including use of alcohol specific assessment tools, delivery of Extended Brief Interventions, and motivational interviewing and group work skills.
  • The ability to speak fluent Polish and communicate in fluent written Polish.
  • Understanding of the Polish and Eastern European culture and people who misuse alcohol and have complex needs and the ability to provide support to this group.
  • The skills and ability to establish and maintain effective working relationships with a range of people within both statutory and voluntary sectors.
  • Good working knowledge of the principle of harm minimisation and how it can successfully be used as an intervention.
  • Good group work skills. Able to design, deliver and evaluate substance misuse group work programmes
  • A good understanding of and the ability to manage and oversee Safeguarding cases for both children and adults.
  • A good understanding of diversity and equal opportunities and the ability to put this into practice when managing a service.
Candidates will be recruited within the advertised range, please did not automatically expect initial recruitment to be at the top end, as this will depend on experience and enables progression in role through the Humankind development process.
Internal candidates at risk of redundancy will be prioritised for this vacancy therefore, we retain the right to withdraw the advert before the closing date.

Please note that all communication regarding your application for this post will be sent to the email address you provide on your application form. We will contact shortlisted candidates by email to confirm the arrangements for interview. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk folder.
Due to the current restrictions as a result of the coronavirus pandemic, interviews will be via Microsoft Teams or Zoom.

Per Annum (pro rata)
Up to 32 days Annual Leave per year
Competitive company pension scheme with employer contributions
Life Assurance Scheme
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Eye Care Vouchers – Free eye-tests/discounts for VDU users
Employee Assistance Programme
Learning & Development opportunities
Enhanced Adult Barred
01 Mar 2021

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