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We are committed to reducing deprivation and exclusion and to improving people’s well-being. Humankind is a national charity with over 1,200 staff and around 100 volunteers providing services for over 76,000 people. We are proud to hold the Investors in People Gold award which reflects that value our staff have and the support we provide.

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Job Details: Children, Young Person & Families Worker - Insight Platform, Haringey

Full details of the job.

Children, Young Person & Families Worker - Insight Platform, Haringey
Fixed Term
N17 0AR
United Kingdom
Bromley Road - London N17 0AW
The post holder will work in a Children, Young People and Families Substance Misuse Service, in Haringey; as part of a team including other workers, volunteers and peer mentors.
To provide targeted and specialist interventions to children, young people (up to the age of 21) and families (including parents and carers).
To engage Service Users in the community; on site at the project and in universal services utilising local networks including Haringey Children & Young People’s Service; mainstream and alternative education; children, youth and family provision, health and housing settings.
To work alongside partnership agencies to ensure effective services are provided to its Service Users.
To identify, monitor and manage risk in relation to its Service Users, including having an active role in Safeguarding.
This is a 6 month fixed term contract.

Main duties and responsibilities:
Client Work
  • To ensure that Services including the following are of the highest quality: assessments; group work facilitation; recovery planning; case management and 1:1 interventions. The post holder should employ a range of theories and methods to ensure the specific needs of Service Users are met.
  • To deliver a range of direct and indirect services to support the needs of children, young people and families in relation to problematic substance use and recovery.
  • Provide referral processes for Service Users who wish to access services by providing the appropriate information and pathways.
  • Conduct initial triage and comprehensive assessments with Service Users ensuring accurate collection and recording of information in the required format.
  • Ensure that the immediate presenting needs of clients are addressed and risks are managed appropriately.
  • Ensure that any concerns about safeguarding are reported to the Safeguarding Lead and the Organisational and local Safeguarding procedures are followed.
  • To work within a cultural framework to ensure that the needs of various cultures are met.
  • To build links with services within the treatment system to ensure Service Users access appropriate treatment and support; and external services in the community that Service Users can use to build on their recovery capital.
  • Encourage Service User involvement, co-production of services and peer led activities.
  • Ensure that required data is collected and handed over to data manager according to requirements so that NDTMS and local monitoring requirements can be met.
  • Facilitate drop-in services for all cohorts of Service Users and targeted outreach, diversionary activities and satellite advice and information services to vulnerable and ‘at risk’ groups in local community who are unable to access the Service.
  • Be proactive by supporting and engaging with carers and family members; in their own right
  • To support the family members with Service Users who are with the Haringey Drug, Alcohol and Treatment Services (HARTS).
  • To provide a range of age-appropriate interventions that engage and maintain positive working relationships with children, young people and their families, work with resistant clients and apply motivational models and engage clients in creative, positive diversionary and personal development activities.
  • To work with partners to improve and develop transitional services in line with identified needs. Where appropriate, all Humankind staff will work closely with the young person to make a seamless transition to adult services for treatment.
  • Interventions to include:
    • Advice, information and guidance
    • Recovery care planning
    • 1:1 specialist interventions including cognitive behavioural therapy, motivational interviewing, identification and brief advice, brief interventions, solution based therapy and other therapeutic approaches
    • Effective group work programmes inc 5 step model for carers
    • Outreach to include identifying potential Service Users and Borough needs
    • Supporting educational settings; delivering workshops and interventions for Young people
    • Signposting of Service Users to relevant sexual/mental/emotional health information/Services
    • Access to clinical services inc. OST, blood borne viruses pre and post-test services and vaccination and needle exchange
Liaison and Partnership Working
  • Maintain professional links with relevant organisations to ensure co-ordination of care, referral links, general information sharing and profiling of service.
  • To work in partnership with other voluntary agencies and statutory services.
  • To write reports for Service Users with guidance from the Manager.
  • To attend external meetings as directed by the Manager.
  • Facilitate good communication in all arenas by ensuring that all oral and written communication is of the highest standard, accurate, timely and enhances Service User care, the Service and external relationships.
  • Develop appropriate collaborative working relationships with other agencies.
General duties and responsibilities
  • To work some evenings and weekends on a rota basis as required.
  • To induct and supervise volunteers and peer mentors as required.
  • To maintain the building environment in line with health and safety requirements as well as ensuring that it is a positive physical environment that enhances the therapeutic atmosphere for other staff and Service Users.
  • To attend clinical supervision, as well as one to one supervision, appraisals and other meetings as directed by your Line Manager.
  • To treat all colleagues and Service Users with respect and dignity.
  • To behave in a responsible and professional manner at all times.
  • To undertake any task in line with role and responsibilities as directed by your Line Manager.
This job description is intended to provide a guide to the general duties and responsibilities of the post. It should not be regarded as a contractual document. It will be reviewed regularly and may be varied at the discretion of Humankind

Person Specification - Essential criteria:
  • A minimum 12 months’ experience of working with people with substance misuse including young people.
  • NVQ Level 3 in Health & Social Care or equivalent qualification; or willingness, ability and commitment to achieve qualification.
  • A good understanding of the complex needs and problems that confront those with problematic substance misuse issues, including physical, psychological, mental health, legal, parenting and family support needs etc
  • Able to assess the complex needs of Service Users to identify risks and formulate robust risk management plans; able to formulate and review recovery care plans as well as monitor outcomes in partnership with Service Users
  • Able to effectively engage with clients and their families about substance use with a good understanding of the range of interventions that can be used to minimise the harm associated with substance misuse and promote the health of the individual and family.
  • Understanding of what is meant by safeguarding and your responsibilities as a worker in relation to children, young people, vulnerable adults and families; and how to keep individuals safe
  • The ability to assist individuals in accessing support and opportunities relevant to their recovery plan e.g. housing and accommodation; financial administration; future volunteering; employment; training and education opportunities; parenting and family support.
  • Able to build and maintain positive and productive working relationships with both work colleagues and people from partner agencies.
  • Good written communication skills with ability to write clear concise case notes, care plans, letters and prepare reports (including use of relevant IT and accurate input on case management system).
  • Able to manage a busy caseload, including Service Users from across cohorts, effectively, and ensuring that appointments, casework and case recording are kept up to date.
  • Ability to plan, deliver and evaluate training in drug awareness and screening to mainstream professionals
  • Able to reflect on own working practice to identify appropriate learning and development. Ability to manage own personal responses to difficult material brought by Service Users in an appropriate way, making effective use of supervision.
  • Demonstrates respect for the diversity, culture, values and choices of service users. Promotes equal opportunities and challenges discriminatory practice.
Candidates will be recruited within the advertised range, please did not automatically expect initial recruitment to be at the top end, as this will depend on experience and enables progression in role through the Humankind development process.

Please note that all communication regarding your application for this post will be sent to the email address you provide on your application form. We will contact shortlisted candidates by email to confirm the arrangements for interview. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk folder.

Due to the current restrictions as a result of the coronavirus pandemic, interviews will be via Microsoft Teams or Zoom.
Per Annum
Up to 32 days Annual Leave per year
Competitive company pension scheme with employer contributions
Life Assurance Scheme
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Eye Care Vouchers – Free eye-tests/discounts for VDU users
Employee Assistance Programme
Learning & Development opportunities
Enhanced Adult/Child Barred
31 Jan 2021

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