Great vacancy Assessment & Engagement Worker - North Yorkshire Horizons hiring now

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We are committed to reducing deprivation and exclusion and to improving people’s well-being. Humankind is a national charity with over 1,200 staff and around 100 volunteers providing services for over 76,000 people. We are proud to hold the Investors in People Gold award which reflects that value our staff have and the support we provide.

We have specialist services across England which include drug and alcohol, clinical, children, young people and families, health and well-being, employment, training and education, health and well-being, criminal justice and offender rehabilitation, gender specific and housing and housing support services.

If you are interested in joining our team, please take a look at our current vacancies below. 

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Job Details: Assessment & Engagement Worker - North Yorkshire Horizons

Full details of the job.

Assessment & Engagement Worker - North Yorkshire Horizons
Fixed Term
Includes weekends & evenings
North Yorkshire
United Kingdom
The Applegarth - Northallerton DL7 8LZ
North Yorkshire Horizons is a service made up of several key partners including Humankind, enabling the development of a peer led, recovery community. Providing a safe environment in which people can develop the life skills, and confidence to achieve and maintain recovery and abstinence from their substance misuse, successfully re-integrate into society, and become active, contributing citizens.
You will be an integral member of the dynamic multi agency team providing harm reduction advice, developing and delivering comprehensive and tailored individual interventions that will include delivery of a full range of open access, structured, one to one and group support.
You will provide holistic support to adult service users entering North Yorkshire Horizons and support them to move through the integrated recovery-oriented substance misuse services, increasing opportunities for service users to achieve sustainable treatment outcomes.
This is a 12 months fixed term contract post.

Main duties and responsibilities:
  • Provide harm minimisation, blood borne viruses and overdose prevention advice
  • To deliver effective engagement and harm reduction interventions and advice, including evidence-based interventions for service users presenting with a range of drug and alcohol problems.
  • To assess and register service users onto the Needle Exchange and to provide needle exchanges as appropriate, both centre based and mobile. 
  • To provide crisis case management, as appropriate.
  • To support the provision and development of needle exchanges in a range of settings including gyms.
  • To work within a range of settings to engage hard to reach groups, e.g. night time economy, sexual health clinics.
  • To engage services users with a full range of BBV immunisation and testing and services.
  • To deliver and support the facilitation of overdose response training to service users.
  • Provide as and when required training and support to those pharmacies who work in conjunction with NYH and needle exchange delivery.
  • Provide a motivational assessment opportunity that is holistic and nurturing, with the aim of developing a clear and robust recovery plan to support timely interventions
  • To establish, develop and deliver a range of recovery groups
  • Work in partnership and carry out joint care coordination to enable movement from semi-structured to structured psychosocial interventions in order to improve recovery and social capital
  • Carry out risk assessments, demonstrating effective actions and interventions are delivered and advice provided to minimise the risk/s identified and contribute to the development and implementation of motivational individual recovery plans
  • To support information sharing and shared process between offender management, partner agencies and all relevant partners to support service users.
  • To support information sharing and shared process between offender management, partner agencies and all relevant partners to support service users.
Key Duties:
  • Manage a service user caseload and review on going care and treatment liaising closely with the full range of specialist workers within the multi-agency team, including family members and significant others as appropriate
  • Will support service users to access resources and services to increase their recovery capital to help them achieve their recovery goals and promote family, carer and service user involvement
  • To assess clients involved with the criminal justice services, link in with a range of partner services relating to and monitoring criminal justice and anti-social behaviour including probation, vulnerable, exploited, missing & trafficked (Vempt) & Multi agency problem solving (Maps) meetings.  
  • To exercise excellent communication skills and therapeutic skills when dealing with service users, carers, caring agencies and be able to manage work with individuals on any tension between their hopes and expectations and the reality of resource limitations
  • To work closely and in partnership with the multi-disciplinary team from across the partnership and externally and provide advice and guidance to managers and other colleagues, through attendance at reviews, team meetings and group supervision and via the telephone
  • Comply with all monitoring and evaluation systems, collect, and monitor information as appropriate and provide reports when required and actively contribute to the Partnership achieving successful outcomes for service users
  • Maintain accurate, up to date records and work in accordance with organisational guidelines and procedures
  • To comply with all aspects of our Code of Conduct and adhere at all times to national/local and Humankind Safeguarding policies
  • To provide effective coordination of the individual’s recovery plan and promote family, carer, and service user involvement
  • To improve the outcomes for children of service users by reducing the impact of drug and alcohol related harm on family life and to promote positive family involvement in treatment. – completing a home visit within the first 4 weeks with all service users who have children under the age of 5.
  • To reduce substance related harm to the individual and the wider community
  • Refer service users who have contact with children for parenting interventions
  • To contribute to on-going assessments, including risk assessments, Safeguarding assessments and plans, and recovery plans
  • Provide information within accordance to the confidentiality policy to the team involved with individuals to ensure a holistic approach
  • Actively participate in supervision and be willing to personally reflect on interpersonal dynamics within the therapeutic relationship and provide evidence of achieving performance targets alongside other supervision requirements as detailed in Humankind policy
  • Recognise personal and professional boundaries and work within Humankind clinical governance framework at all times
  • To work with Peer Mentors to provide advocacy/support to service users and foster a culture of peer support, leadership, and family inclusion
  • The post holder will be required to work flexibly across operational sites and within an agreed number of hours to maintain the most appropriate level of service provision. This will include evening and weekend working
  • To report all problems and incidents to the Contract and Area Managers at the earliest opportunity
  • Uphold data protection legislation and, local and formally agreed information sharing protocols and service user confidentiality agreements
  • To keep abreast of local and national developments in substance use field and in particular new-psychoactive substances.
  • Provide a full range of services in an outreach and in-reach capacity including satellites offices and in partnership with others
  • Undertake any other such duties as required within the spirit of the post
Person Specification - Essential criteria:
  • NVQ Level 3 Health and Social Care or above or equivalent
  • Experience of working with disadvantaged/vulnerable people
  • Ability to carry out of assessment (initial and comprehensive) and recovery care planning as motivational tools and to conduct risk assessments and develop risk management plans
  • Experience of working within a needle exchange and providing specialist harm reduction advice
  • Knowledge and understanding of the issues facing substance misusers
  • Ability to communicate confidently and effectively
  • Experience of using case management Systems and databases to evidence work and outcomes achieved 
  • Ability to keep case notes and write reports
  • Full driving license or willingness to commute
  • Knowledge and Understanding of Criminal Justice services and interventions
  • Ability to respond flexibly to the demands of the post
  • Have an understanding of and the ability to carry out Recovery Coordination
  • Demonstrate an understanding and have commitment to the principles of equality and diversity
  • Employ a mature, sympathetic, non-judgemental attitude towards Service Users and
  • family
Candidates will be recruited within the advertised range, please did not automatically expect initial recruitment to be at the top end, as this will depend on experience and enables progression in role through the Humankind development process.

Please note that all communication regarding your application for this post will be sent to the email address you provide on your application form. We will contact shortlisted candidates by email to confirm the arrangements for interview. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk folder.

Due to the current restrictions as a result of the coronavirus pandemic, interviews will be via Microsoft Teams or Zoom.
Per Annum
Up to 32 days Annual Leave per year
Competitive company pension scheme with employer contributions
Life Assurance Scheme
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Eye Care Vouchers – Free eye-tests/discounts for VDU users
Employee Assistance Programme
Learning & Development opportunities
Enhanced Adult Barred
24 Jan 2021

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