To s upervise and maintain the day-to-day functioning and performance of the team and d eputise for the Project Manager in their absence - overseeing the day to day running of the Hub. To take a lead role in the development of a specialist area of work across the county and to wo rk with the Project Manager and Area Manager to maintain a positive working environment and quality service.
An expectation of the role is that the Lead Practitioner will also carry a small caseload. Main duties and responsibilities:
To contribute, develop and promote effective working relationships within the partnership across North Yorkshire To ensure the achievement of key performance outcomes To implement, develop and assist in the management of services delivered by the team as a whole, including supervising Humankind staff within the service. To take responsibility for Health and Safety issues within the working environment. To provide support to the staff and promote self-development through supervision and appraisals, and on occasions chair team meetings ensuring these are supportive and informative To implement performance management and undertake supervision with staff To analyse information and utilise this analysis to continuously improve the service To actively engage service users in future service design/changes to delivery To ensure all services delivered are accessible paying particular attention to underrepresented groups, e.g. women, BME, LBGT, gypsy and travellers etc To work as part of the Service Delivery Unit Management Team and participate in Humankind’s Corporate activities where appropriate. Work with the Project Manager to establish, develop, monitor and improve processes, control systems and work environments to meet quality requirements and contractual needs including KPI’s. Contribute to the development of company strategy by communicating and implementing at project level Where appropriate contribute to the development of corporate policy by joining working parties, delivering staff training and communicating and implementing at project level To ensure compliance with all relevant policies and procedures and contribute towards policy development and implementation
Main duties and responsibilities - Case work:
Use a range of medium/high intense structured psychosocial interventions including motivational interviewing, ITEP, CBT-SBNT and MET in both one-to-one and group settings to promote engagement and retention in treatment services, encourage self-esteem, well-being, self-responsibility and enhanced motivation To be part of the Humankind team supporting service users to move forward in their treatment journey by delivering interventions in accordance with NICE guidelines Delivering a robust and varied combination of structured 1-2-1 work and group work to tackle some of the underlying issues that prevents service users from successfully progressing and exiting treatment To individually asses and use the most suitable intervention – CBT, MET, SBNT – with each service user To work in collaboration with the others and independently on the development and facilitation of specific therapeutic workshops and group work with the PSI team and Structured Group workers, to provide a compliment of courses and group work provision for North Yorkshire service users. Contribute to the effective preparation, monitoring and review of individual and group PSI intervention plans Manage a service user caseload and review on going care and treatment liaising closely with the full range of specialist workers within the multi-agency team, including family members and significant others as appropriate To exercise excellent communication skills and therapeutic skills when dealing with service users, carers, caring agencies and be able to manage work with individuals on any tension between their hopes and expectations and the reality of resource limitations Maintain accurate, up to date records and work in accordance with organisational guidelines and procedures To provide effective coordination of the individual’s recovery plan and promote family, carer and service user involvement To reduce substance related harm to the individual and the wider community To contribute to on-going assessments, including risk assessments, Safeguarding assessments and plans, and recovery plans Actively participate in supervision and be willing to personally reflect on interpersonal dynamics within the therapeutic relationship and provide evidence of achieving performance targets alongside other supervision requirements as detailed in Humankind policy Recognise personal and professional boundaries, and work within Humankind clinical governance framework at all times To report all problems and incidents to the Operations Director and Project Manager and Area Manager at the earliest opportunity Key duties:
In carrying out the above duties the post holder will:
Contribute towards the out of hours management cover arrangements Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision, including evenings and weekends Seek to improve personal performance, contribution, knowledge and skills Participate in appraisal, supervision and Learning & Development processes Keep up to date with policy and guidance relating to service delivery and development services in line with these and legislation Ensure the implementation of all Humankind policies Contribute to maintaining safe systems of work and a safe environment Undertake other duties appropriate to the grade and spirit of the post
Person Specification - Essential criteria:
A minimum of 2 years’ experience working with drug/alcohol users Experience of delivering 1-1 therapeutic interventions Experience of using/inputting on to various Management Information Systems Direct experience of service delivery to a substance misusing service user group Able to represent and advocate for Humankind in a professional and positive manner Able to provide effective and regular supervision to Project Workers Able to present and interpret data to ensure that Project KPI’s are met Self-motivated, ability to use own initiative and able to galvanise a team of staff to achieve effective outcomes for service users Effective time management and organisational skills and the ability to manage competing work demands Good communication skills e.g. active listening, identifying key messages, negotiating, problem solving, ability to challenge appropriately Ability to maintain and work within professional boundaries Knowledge of completing service user assessments including comprehensive and risk assessments Knowledge of safeguarding adult and child protection policies Committed to the principles of equal opportunities and anti-discriminatory practice. Willingness to work outside office hours when required Full driving license and regular access to a car
Person specification - Desirable criteria:
Experience/Qualification in therapeutic interventions (i.e. MI, CBT, MST) A minimum of 2 years management experience Knowledge of the Criminal Justice System and Substance Misuse fields Candidates will be recruited within the advertised range, please did not automatically expect initial recruitment to be at the top end, as this will depend on experience and enables progression in role through the Humankind development process . Please note that all communication regarding your application for this post will be sent to the email address you provide on your application form. We will contact shortlisted candidates by email to confirm the arrangements for interview. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk folder. Due to the current restrictions as a result of the coronavirus pandemic, interviews will be via Microsoft Teams or Zoom.